TERMS AND CONDITIONS OF USE OF THE SITE AND GENERAL CONDITIONS OF SALE

Welcome to Uniqlo.com (the "Site"). Access to this Site is subject to the following Terms and Conditions. Please read these Terms and Conditions ("Terms") carefully before using the Site or ordering Products ("Product(s)") from our Site. 

By accessing, browsing and/or using the Site, you agree to be bound by these Terms in their entirety, whether or not you have opened an account through the Site, registered with the Site or logged into your account. 

We recommend that you print and keep a copy of these General Terms and Conditions for future reference. 

Although not mandatory, this document can be printed and/or saved using the usual functions of your Internet browser: (usually "File" - > "Save as"). You can download this document in PDF format and save it by clicking here. To open the PDF file, you need the free Adobe Reader (downloadable at www.adobe.com/es ) or a similar programme that supports the PDF format. 

Any order for a Product offered on the Site constitutes your full and complete acceptance of these Terms. You may only use, access and order from the Site if you agree to comply with these Terms. 

Some Products made available to you on the Site may be subject to additional conditions. You will be informed of these additional conditions when you access the sections of the Site dedicated to these Products. Please note that if you order Products subject to additional terms and conditions, you will be deemed to have accepted them. 

Please note that our use of this Site and our business relationship are also governed by other policies: 

• Privacy policy, i.e. the security and privacy practices we follow to protect you and your personal information, 
• Returns and withdrawal policy, which details the conditions governing the cancellation of orders and the return of Products purchased on uniqlo.com/es. 

Please note that if you do not agree to these Terms and Conditions, you may not use our Site or order any Products from our Site. Thank you for your understanding.

 

ABOUT UNIQLO

This Site is operated by UNIQLO EUROPE LTD, a company registered in England and Wales (company number 4845064) with its registered office at 103-113 Regent Street, London W1B 4HL. Our VAT number is: 820605757.
UPDATES TO THE GENERAL CONDITIONS

We reserve the right to change these Terms and Conditions at any time at our sole discretion and your rights under these Terms and Conditions will be governed by the latest version of these Terms and Conditions posted on this page at the time you visit this Site or place an order. Any changes to the Terms and Conditions will be posted on the Site and the date at the bottom of the Terms and Conditions will be changed to reflect the date of the last change.

We recommend that you consult these General Terms and Conditions from time to time to keep up to date with the current General Terms and Conditions.

Your continued access and use of this Site following any modifications or updates constitutes your acceptance of the new Terms and Conditions. It is your responsibility to check the Site regularly to determine if there have been any changes to these Terms. 

These Terms and Conditions supplement your rights and obligations under our Privacy Policy and our Returns and Cancellation Policy. In the event of any inconsistency between these Terms and Conditions and our Privacy Policy and/or our Returns and Cancellation Policy, these Terms and Conditions shall prevail. If you have any questions about your rights under these Terms and Conditions, our Privacy Policy and/or our Returns and Withdrawal Policy, please do not hesitate to contact our Customer Service Team. Contact Us. We will endeavour to respond to you within one working day, Monday to Friday, 09:00 to 17:00. Please note that our e-mails may be written in English and Italian.

 

GIFT CARD 

Article 1: Presentation of the gift card 

These terms and conditions apply to the physical gift card ("Physical Gift Card") and the eGift Card ("eGift Card") which can be purchased respectively through our business partner SVS UK Limited at uniqlo.com ("Website"). 
The physical Gift Card and the eGift Card are jointly referred to as the "Gift Card(s)". 
By purchasing or using the Gift Card, the customer accepts these terms and conditions. UNIQLO reserves the right to interpret, modify or terminate these terms and conditions without prior notice, whenever it deems reasonable and necessary. The customer is advised to consult uniqlo.com for the latest version. 

Article 2: Purchase of a gift card 

2.1 Electronic gift card 

The e-gift card can be purchased on the website. 

The customer will receive an email confirmation when the purchase of the eGift Card has been completed. The customer (or the recipient if not the customer) will receive an email containing the eGift Card, the amount, the expiry date and the code to be used on the Website. The customer must provide a correct email address(es) for the confirmation email and eGift Card to be sent. Customers who have purchased the eGift Card as a gift or on behalf of another person will receive a confirmation email when the email containing the eGift Card has been opened.

2.2 Physical gift card

The physical gift card can be purchased on the website.

The customer who has purchased the physical Gift Card is responsible for delivering it to the chosen recipient. UNIQLO is not responsible for the loss, theft, damage or expiry of the Physical Gift Card.


Article 3: Delivery

UNIQLO will endeavour to deliver the Gift Card purchased on our Website within the timeframe indicated at the time of purchase. UNIQLO cannot guarantee that such delivery will not be affected by unforeseen events affecting our method of delivery and shall not be liable for any failure or delay in delivery. The eGift Card will be sent to the recipient's email address chosen in accordance with article 2.1 above.

UNIQLO reserves the right not to deliver the Gift Card if the address provided for the delivery of the physical Gift Card and/or the email address provided for the e-Gift Card cannot be confirmed.


Article 4: Validity

The currency of the Gift Card must be determined at the time of purchase.

The minimum value of a gift card is EUR 10 (including VAT) and each gift card is limited to a maximum value of EUR 500 (including VAT).

Gift Cards are valid for 5 years from the date of the last activation or purchase. Once expired, Gift Cards cannot be used for purchases on our website or reactivated. Any unused balance will not be refunded.
Any Gift Card with a zero balance for three months will be invalidated.


Article 5: Use of the Gift Card

All Gift Cards can be used on the website of the country where they were purchased to pay for all or part of the purchase value. If the value of the purchase exceeds the value of the Gift Card, the difference must be paid by another means of payment.

The Gift Card may be used multiple times until the balance reaches zero, subject to the provisions of article 4. Only one Gift Card may be used for the same transaction. The amount of the Gift Card will be applied to the total Gift Card balances can be viewed online at Uniqlo.com or by contacting our customer service department at (https://faq-it.uniqlo.com/contactus).

UNIQLO reserves the right to refuse a Gift Card that we consider to be counterfeit, duplicate or suspected of being fraudulent.


Article 6: Returns and refunds

In case of return of one or more items purchased only with Gift Card(s), the original balance will be updated by the value of the refund due for the returned items.

Where a purchase has been made using a combination of payment methods (including a Gift Card), any refund due will first be processed on the non-Gift Card payment method. If the value of the refund due is greater than the amount paid using the payment method other than the Gift Card, the remaining amount will be refunded to the original Gift Card used.


Article 7: Liability

UNIQLO is not responsible for the loss, theft, damage or expiry of the Gift Card. It is the customer's responsibility to protect the Gift Card and treat it as if it were cash.


Article 8: Return of the gift card

The Customer may cancel the Gift Card purchased on the Website within the return period specified in UNIQLO's return policy which can be found here: https://faq-it.uniqlo.com/pkb_Home_UQ_IT?id=kA13z000000Xn0DCAS&l=it&fs=Search&pn=1  for a full refund. This refund will include shipping costs (with the exception of any additional costs resulting from the type of shipping chosen other than the standard shipping offered by UNIQLO).
Please contact our Customer Service https://faq-it.uniqlo.com for more information about returning gift cards.


Article 9: Confidentiality policy

UNIQLO Europe Ltd is the party responsible for all personal data provided in connection with the Gift Cards. Our privacy policy can be found here: https://faq-it.uniqlo.com/pkb_Home_UQ_IT?id=kA13z000000XmCm&l=it&c=category_uq_eu_dk_se%3ARenew_UQIT_C7_2&fs=Search&pn=1 


Article 10: Information about the company

UNIQLO Europe Ltd ("UNIQLO")
Registered office: 103-113 Regent Street, London, W1B 4HL
Company registration number: 04845064
Registered in England and Wales.
Stored Value Solutions UK Limited ("SVS")
Registered office: Suite 2B, West One, 100 Wellington Street, Leeds, LS1 4LT
Company registration number: 3720193
Registered in England and Wales.

 

LICENCE AND USE OF THE SITE

We grant you a limited licence to view and use the Site for your personal use, but not to download or modify it, or any portion of it, without our express written consent. This licence excludes any use of the Site for commercial or resale purposes, any retrieval and use of Product listings, descriptions or prices, any derivative use of the Site or its content, or any use of data mining tools, robots or data gathering and extraction tools. You may not reproduce, duplicate, copy, sell, resell, visit or otherwise exploit all or any part of the Site for any commercial purpose without our express written permission. You may not frame or utilise framing techniques to enclose any trademark, logo, proprietary information (including images, text, page layout, or form) owned by us or our affiliates (including our parent company) without our express written permission. You may not use any meta tags or any other "hidden text" utilising our name, trademarks or service marks without our express written permission.

If you breach any provision of these Terms, we shall be entitled to terminate your limited licence to use the Site with immediate effect.

You will need to choose a username and password when you register and before making any purchases. You may also make purchases using the "pay as a guest" feature, which does not require registration. You are responsible for all actions taken under this username and password and may only use the Site with your personal username and password. You must make every effort to ensure the security of your password and you must not disclose it to anyone. If it has been disclosed, you must change it. You may not transfer or sell your username to anyone else or allow anyone else, directly or indirectly, to use your username or password.
Access to the Site is permitted on a temporary basis, and we reserve the right at any time and without notice to suspend, discontinue or modify the services we offer on our Site, whether for operational, regulatory, legal or other reasons. These reasons may include, but are not limited to, the following:

1.    Frequent and/or high return rates, considered unusual at our sole discretion;
2.    Behaviour that demonstrates, in our sole discretion, intent to resell and/or profit; or
3.    Suspicion of multiple accounts of a user and/or registration of a new account by a previously suspended user.

If necessary, we may restrict our registered users' access to all or part of the Site.

We shall be entitled to disable any user ID or password, whether chosen by you or assigned by us, at any time if you breach any provision of these Terms.

It is your responsibility to ensure that all persons accessing the Site through your Internet connection are properly informed of these Terms and Conditions and that they comply with them.

This Site may contain or may be provided by third parties as links to other sites or resources. As we have no control over these sites and resources, we accept no responsibility for the availability of these external sites or resources, nor do we warrant or accept any responsibility or liability for the content, advertising, products, or other material on, or available from, these sites or resources.

 

CONDITIONS OF USE RELATING TO DOWNLOADS

Downloaded documents are provided "as is" and you use the downloaded content at your own risk. Downloaded items may contain program errors, bugs and viruses of varying degrees that could cause your computer system to malfunction. You must check the downloaded item for viruses before accessing it. Except where applicable law specifically prohibits such restrictions or exclusions, no condition, warranty, promise or other term, express or implied, shall apply in connection with any download.

Please note that we are not obliged to answer any questions about the use of downloaded content.

 

INTELLECTUAL PROPERTY

The Site and its content are protected by intellectual property rights, including but not limited to copyrights and trademarks. In these Terms and Conditions, "Intellectual Property Rights" means patents, database rights, copyrights, designs (whether registered or not), trademarks (whether registered or not), figurative marks, trade names, signs, illustrations, photographs, logos appearing on Uniqlo Products, the Site, accessories or packaging, and other similar rights, as well as the rights and remedies to enforce such rights.

As part of our business relationship, all intellectual property rights in the Site under these Terms and Conditions are and shall remain our exclusive property, and you may not use any of these intellectual property rights unless we expressly authorise you to do so. Any intangible creations resulting from the use of this Site, our trademarks, trade names, trade dress, service marks and those of our affiliates under these Terms and Conditions shall vest in us or our affiliates, as the case may be.

 

YOUR ORDER

For all online orders, you agree not to use the Products for commercial or resale purposes and under no circumstances may you be a minor.

The process is as follows:

• You can order your Products on the Site by clicking on "order" and "proceed to checkout" at the end of the order confirmation process. You will be guided through the ordering process by a series of simple instructions displayed on our Site.
• Orders can be paid online by payment or credit card: (MasterCard®, Visa®, American Express®, Maestro® [formerly Switch], Visa Electron®, Visa Delta®, Carte Bleue, bank card and Paypal). Once you have placed your order online, you also have the option to pay for your Products in shop within one hour. Any order not paid in shop within one hour will be cancelled.
• If you have a discount coupon, you must enter it during the order confirmation process for it to be valid.
• Once your order has been placed, we will send you an acknowledgement email. Please note that this acknowledgement email does not constitute our acceptance of your Order. Your order constitutes an offer to purchase by you.
• Delivery: When your Product leaves our warehouse, you will be sent an email confirming the delivery.
• "Click and collect": you will receive an email informing you that you can collect your Products in shop within 7 days. Any order that is not collected from the shop before the end of the 7-day period will be cancelled.
• Delivery: Acceptance and completion of the order will only be effective from the moment the ordered Products are dispatched, unless otherwise notified in the event of refusal or cancellation of the order. The contract will only relate to Products whose dispatch we have confirmed to you by email. We shall not be obliged to supply you with Products that were originally part of your order, where the shipment of such Products has not been confirmed to you by email.
• "Click and Collect: Acceptance and completion of the order will only be effective from the time the Products are available for collection in shop, unless otherwise notified in the event of refusal or cancellation of the order. The contract will only relate to Products for which we have confirmed to you by email that they are available for collection in shop. We are not obliged to supply you with Products that were originally part of your order, where the availability of such Products has not been confirmed by email.
• We will process your payment at the same time as we prepare to ship your Products to your address or to the shop you have selected, unless you have chosen to pay in-store within one hour, in which case payment will be made in-store.

Any indication on the Site regarding the availability of a Product is an estimate of its availability and does not in any way constitute a guarantee of availability, nor does it constitute any commitment to accept an order or to ship the Product.

Keep the invoice, including VAT, for your records and as a reference to our contract.

 

BILLING

If Uniqlo chooses or is required by applicable law to issue or provide invoices, Uniqlo reserves the right to issue and provide invoices in electronic format. If necessary, Uniqlo will only send you a paper invoice by post or with your order. If you lose an invoice, you will need to contact our customer department via our Contact page. We will try to get back to you within the next working day, Monday to Friday between 9.00 am and 6.00 pm. 

 

PRICE

Uniqlo has taken all reasonable precautions to ensure that the prices displayed on the Website are accurate. However, errors may occur from time to time.

In the event of an obvious pricing error, Uniqlo reserves the right not to accept your order.

If we discover an obvious pricing error before we ship the Products, we may inform you as soon as possible or decide to reject your order. In the first case, we will offer you the opportunity to reconfirm your order at the corrected price or to cancel it. If we decide to reject your order, we will refund or credit the amount charged to your credit or debit card.

All Product prices are quoted in Euros including VAT at the rate applicable in the country of delivery at the time of order, unless expressly stated otherwise, and do not include additional shipping costs. Shipping costs may be invoiced and will be clearly displayed during the ordering process.

The total shipping costs will be detailed and identified on the payment screen and on your invoice, including VAT.

If you benefit from a coupon or promotion, it is your responsibility to ensure that you indicate this in the relevant section during the order process. It will not be possible to indicate a coupon or take advantage of a discount offer once you have confirmed your order. Promotions and discounts are subject to additional conditions. To avoid confusion and to fully understand our promotions and/or discounts, we suggest that you read the additional terms and conditions, if any, on the relevant Product page.

We have reason to suspect that you will use the Products for commercial or resale purposes;

• The criteria for placing an order set out in these General Terms and Conditions are not met.

In case of problems with your order, we will contact you as soon as possible. We reserve the right to refuse any offer to purchase a Product at any time.
Ownership of the Goods shall not pass until we have received payment in full of all sums due in respect of the Goods, including delivery charges.

 

INTERNATIONAL PRICES

International credit and/or payment card issuers or banks will set the exchange rate applicable to your purchase and may charge you a processing or administration fee related to this payment, which you will have to pay if you use an international credit card.

 

DELIVERY

Please note that these Terms and Conditions do not affect your statutory rights as a consumer. Uniqlo's delivery and performance times are indicative only and are subject to change. We will do our best to deliver your Products within the timescales set out in the Terms. Unfortunately, we cannot guarantee that these timescales will be met in the event of an unforeseen incident involving our carrier. We accept no liability if your delivery address is incorrect or incomplete.
You may select multiple delivery addresses, including an address different from your billing address. Please note that Uniqlo will not deliver to PO boxes and that there are restrictions on the delivery locations served by Uniqlo for Products ordered on the Site.

All risk in relation to the Products ordered (including the risk of loss of and/or damage to the Products) shall pass to the User upon delivery of the Products to the delivery address specified in the order. If you have specified delivery to an address other than your own, all risk in the Products shall pass when the Products are delivered to that address.

If Uniqlo is unable to supply you with the Products you have ordered, we will not process your order and will notify you in writing (including by email) and, if you have already paid for the Products, we will refund you in full as soon as possible, but no later than 14 days after the date of cancellation of your order.

Due to customs, legal, regulatory and practical restrictions that may apply to orders placed, delivery of certain Products to particular destinations may not be available. Uniqlo reserves the right to determine which Products may or may not be delivered to a particular destination. Details of the locations to which Uniqlo may deliver, together with information on delivery charges and delivery times, are available here. Prices and delivery times may vary depending on the nature of the Products ordered, the delivery service chosen and your delivery address.

These Terms and Conditions will apply regardless of the delivery method you choose for your Products.

 

DELAYS

The delivery of your Products may be delayed for reasons beyond our control, for example, in the event of stock shortages or higher than expected demand. In this case, we will do our best to keep you informed of the situation and will offer you the opportunity to cancel your order if the delay is too long.

Please note that products that have been modified at your request may take longer to be delivered, so you will be informed of the corresponding delivery date.

 

RIGHT TO TERMINATE THE CONTRACT

You can cancel your contract with us and obtain a refund in accordance with the terms and conditions set out in our Returns and Cancellation policy. This policy is an extension of these Terms and Conditions.

 

COUPONS OR DISCOUNTS

Any coupon or discount, to be valid, must be entered during the order confirmation process and does not apply to orders for Baby or Children's Products. Discounts and discount thresholds do not apply to shipping costs. Discounts cannot be used in combination with any other promotional offer.

Our offers are valid for a limited time and only for the relevant product lines. Uniqlo reserves the right to cancel these offers without prior notice.

Promotional offers cannot be used in combination with any other discount. Similarly, if a Product is purchased online or in shop prior to a promotional offer, we will not be able to refund any price difference.

Our exclusive offers are only valid on our online purchases; these offers do not apply to our shops. Please note that if you purchase an item in-store that is the subject of an exclusive online promotional offer, you will not be eligible for a refund of the price difference.

 

OUR PRODUCTS

Uniqlo has taken all reasonable precautions to ensure that all Products on the Website are accurately described.

However, the descriptions of the Products for sale on the Site are provided for information purposes only. The colours displayed on the Site will depend on many factors, including your computer's display settings, so we cannot assure you that the colours displayed on your screen will accurately reflect the colours of the Products you receive.

Similarly, the weights, measurements and sizes indicated on the Site are given for information purposes only.

All Products are supplied on an "as available" basis, which means that we may not be able to supply certain Products in your order. If a Product is not available after your order has been validated, you will be informed promptly by email and the missing Product will be automatically cancelled and refunded, if applicable.
Finally, the Products and promotional offers offered on the Site may not be available in shops in your country and vice versa. 

 

COMMUNICATIONS 

You may send us suggestions, ideas, comments, questions, or other information, provided that the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, harmful to third parties or otherwise objectionable, and does not include or contain software viruses, political campaigning, commercial solicitation, chain letters, direct mail or any other form of unsolicited e-mail ("spam"). You may not use a false e-mail address, impersonate any person or entity, or send messages that are misleading as to the origin of the content. 

If you submit content, and unless you indicate otherwise, you grant us and our affiliates a non-exclusive, royalty-free, perpetual licence, subject to applicable law, and a fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content in any media that we may use. You grant us and our affiliates and sublicensees, at our discretion, the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content you submit, that the content is accurate, that use of the content you submit does not violate these Terms of Use or cause injury to any person or entity, and that you will indemnify us and our affiliates for all claims that may arise from content you submit. You acknowledge and agree that we have the right, but not the obligation, to monitor, edit or remove any activity or content. We are not responsible for any content that you or any third party may share through the Site.

 

RESPONSABILIDADES

To the extent permitted by applicable law, we provide the Site and any information contained therein on an "as is" and "as available" basis, and we do not warrant that the Site will be suitable for your purposes or needs.

We make no representations or warranties of any kind, express or implied, as to the operation or availability of this Site or the information, content or materials on the Site. You expressly acknowledge and agree that your use of this Site is at your sole risk. Without prejudice to any applicable law, Uniqlo shall not be liable to any person for any loss or damage arising from your use of or reliance on any content or information contained in or on the Site.

The content of this Site has been compiled from various sources and is subject to change without notice. While we take all reasonable care in compiling and presenting the content of the Site, we cannot guarantee that the content is complete, accurate and up to date.

To the fullest extent permitted by law, we disclaim all liability (howsoever arising) for any loss, damage and/or expense arising, directly or indirectly, from your use of the Site.

In particular, and without limiting the generality of the foregoing, we shall not be liable for any loss or damage to hardware, software or data, for any financial loss or for any indirect, special or consequential loss or damage.

 

GUARANTEE

Notwithstanding anything to the contrary contained in these Terms and Conditions, all Products supplied by us are of satisfactory quality, fit for their intended use and warranted against defects in workmanship or materials for the warranty period indicated on the Site. This warranty does not affect your statutory rights and remedies as a consumer.

This warranty is only valid upon presentation of proof of purchase to Uniqlo and does not cover defects in the Products arising from normal wear and tear, willful damage, accident or negligence on your part or on the part of third parties, use not in accordance with our instructions, or any modifications or repairs made without our approval.

Uniqlo stresses that any deterioration of the Products in the context of their intended use shall not give rise to any warranty claim.

Uniqlo shall not be liable for any charges levied by your card issuer, your bank or the relevant payment service (as the case may be) in connection with Uniqlo's processing of your order.

This guarantee is without prejudice to any rights and remedies provided by national law applicable to the sale of consumer goods.

 

LIMITATION OF LIABILITY

We will not be liable to you if we are prevented from or delayed in performing our obligations under these Terms, for any loss or damage which could not reasonably be foreseen, or as a result of events beyond our control arising directly or indirectly out of these Terms or your use of the Site.

Uniqlo's liability under these Terms and Conditions shall not exceed the amount of the price of the Product(s) ordered by you plus the cost of delivery of such Product(s) to you. Losses will be considered foreseeable if both you and we are able to anticipate them at the time we accept your order.

The Products we supply are intended for domestic and private use only. You agree not to use the Products and the Site for commercial or resale purposes, and we shall not be liable for any loss of time, profits, contracts, revenue, goodwill, anticipated savings, or for any loss or damage to data, which you may suffer.

Please note that you have a number of rights as a consumer, including legal rights and remedies in the event of a defect in the Products. These Terms and Conditions do not affect your statutory rights and remedies and Uniqlo will use all reasonable care and skill to comply with your obligations under these Terms and Conditions.

 

FORCE MAJEURE

We shall not be obligated to perform any of our obligations under these Terms and Conditions in the event of any event beyond our reasonable control (force majeure), including, without limitation, strike, lockout, failure of third party systems or networks, act of God, fire, earthquake, storm, flood or other natural disaster, civil disturbance, act of terrorism, sabotage or intentional damage to materials or data, damage to or destruction of facilities or equipment, government regulation or policy, shortage of supplies and unavailability of services.

Our services under the contract shall be deemed to be suspended for the duration of the force majeure event, and we shall be granted an additional period equivalent to the duration of the force majeure event for the purpose of performing our obligations. We will use our reasonable endeavours to put an end to the force majeure or to find a solution that allows us to fulfil our contractual obligations despite the force majeure.

 

PRIVACY POLICY

Your registration details, along with other information about you, are covered by our Privacy Policy. For more information see our Privacy Policy.

 

GENERAL

We will send all notices provided for in these Terms and Conditions to the e-mail address you provide when you register. When you visit the Site or send e-mails to us, you are communicating with us electronically. We may communicate with you by e-mail or by posting notices on the Site. As part of the contract, you agree that communications may be sent electronically and you agree that all agreements, notices, information and other communications that we send to you electronically satisfy any legal requirements in the same way as if they were sent on paper. This condition does not affect your legal rights and remedies.

All notifications you send us must be made through our Contact page. We may send notices to you at the email or postal address you provide when placing an order, or by any other means referred to above. A notice will be deemed to have been received and properly served immediately if it is sent through our Site on the next business day following the sending of an e-mail or, in the case of a letter, three days after the date of mailing. In order to prove that a notice has been served, it shall be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and postmarked and, in the case of an e-mail, that such e-mail was sent to the e-mail address specified for the relevant addressee.

The contract between us is binding on us and our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of our mutual agreement, or any of your rights or obligations under it, without our prior written consent. We may, at any time during the term of the contract, transfer, assign, charge, grant or otherwise dispose of our mutual agreement or any of your rights or obligations under it.

These Terms and Conditions, including the Privacy Policy and the Returns and Withdrawals Policy, constitute the entire agreement between Uniqlo and you and supersede any prior agreements relating to the subject matter hereof. No variation of these Terms and Conditions shall be binding on us unless accepted by us in writing.

By agreeing to these Terms and Conditions and your continued use of this Site, you acknowledge that you have read and understand these Terms and Conditions and agree to act in accordance with these Terms and Conditions and to be bound by them. These Terms and Conditions may not be altered or modified in any way without our prior written consent.

If you act as agent on behalf of a principal (including on behalf of your employer), you and the principal are jointly and severally liable for all obligations under these Conditions.

 

ADDITIONAL TERMS AND CONDITIONS - INFORMATION ON COMMENTS AND QUESTIONS/ANSWERS ABOUT THE PRODUCTS

By accessing, using, registering or contributing to the Uniqlo Website or any other area of our website where you may post contributions, opinions or ask questions, you confirm that you have read, understood and agree to the following terms and conditions. If you do not accept these terms and conditions in full, do not use this Site.

 

MEDIATION IN CONSUMER DISPUTES

If you have a problem with a Product, our Site or any other UNIQLO service related to the Site or a Product, please contact our customer service through our page: Contact Us.

In addition, the European Commission has set up a dispute resolution platform to collect potential consumer complaints following an online purchase and then forward them to the relevant national ombudsmen. This platform can be accessed via the following link: http://ec.europa.eu/consumers/odr/.

 

APPLICABLE LAW AND JURISDICTION

These Terms and Conditions and all transactions and matters arising out of or in connection with your use of the Site (including any contracts entered between you and Uniqlo through the Site) shall be governed by the laws of the country in which you reside and shall be subject to the non-exclusive jurisdiction of the courts of the country in which you reside.

 

QUESTIONS AND REQUESTS FOR INFORMATION RELATING TO THIS POLICY SHOULD BE ADDRESSED TO:

UNIQLO EUROPE LTD.
103-113 Regent Street, London, W1B 4HL
UK
E-mail: contactuses@uniqlo.eu
© UNIQLO EUROPE LTD. 2015
Registered in England and Wales - Number 4845064
VAT NUMBER - 820605757