Where can I find my Guest ID?

If you have not received your order confirmation email, your order may still have been placed successfully.

We recommend checking your spam or junk folder first, as emails can sometimes be filtered by your email provider.

If you cannot locate the email, you can retrieve your Guest ID using our Guest ID recovery tool and access your order details online.

👉 Click here to retrieve your Guest ID

Please note that order confirmation emails cannot be resent. If your order details are visible when accessing your Guest Checkout account, your order has been successfully placed.
 

Important: Before attempting to access your Guest account, please ensure that you are logged out of any UNIQLO account.

Guest account details and purchase history can only be viewed when you are not signed in to a UNIQLO account on your device.

If you are having difficulty accessing your order:

• Make sure you are using the same email address that was used when the order was placed.
• Check that there are no typing errors, missing characters or extra spaces in your email address or Guest ID.
• If you cannot remember your Guest ID, use the Guest ID recovery tool to retrieve it.
• Ensure that you are fully logged out of any UNIQLO account before attempting to access your Guest account.

👉Click here to retrieve your Guest ID
 

If your order is not displayed after entering your Guest ID, it is possible that the Guest ID you are using is associated with a different order.

Each order placed using Guest Checkout receives its own unique Guest ID.

If you have placed multiple guest orders, please make sure that you are using the Guest ID associated with the specific order you would like to view.

If you are unsure which Guest ID is linked to your order, you can retrieve it using the Guest ID recovery tool.

👉 Click here to retrieve your Guest ID
 

Yes. If you placed your order using Guest Checkout, you can create a UNIQLO account at any time.

Creating an account makes it easier to manage future purchases, access your purchase history and take advantage of any member features that may be available in your market.

To create an account, simply visit our account registration page and follow the instructions provided.
 

If you've lost, deleted or didn't receive your Guest ID, you can retrieve it easily using the "Forgot your Guest ID?" tool.

👉 Click here to retrieve your Guest ID

Enter the email address you used when placing your order, and we will send your Guest ID directly to your inbox. If it doesn’t arrive right away, please check your spam or junk folder.