1. UNIQLO
  2. Uniqlo Customer Service
  3. Return/Exchange
  4. Online Orders

Q. Can I return my online order in store?




You can exchange items purchased online at our UNIQLO Italy stores within 30 days from the receipt of your order.

It is not possible to return online purchases in-store. Returns must be processed online.

To make an online return, please follow this guide: How do I return my order?
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