Q. Can I return my online order in store?
Please note: Online orders cannot be refunded in-store.
However, you may exchange items for a different size or colour at any UNIQLO Italy store within 30 days of the delivery date.
Once an item has been exchanged in-store, it is no longer eligible for a refund (in-store or online).
All items must be in resalable condition, with original packaging, tags and labels intact.
To make an online return, please follow this guide: How do I return my order?
Related Q&A
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in ITALIAN.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in ITALIAN.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
02 304 57 387
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.