1. Uniqlo Customer Service
  2. Delivery​
  3. Delivery Lead Time​
  4. ❗ Return Delays Due to Strike Action

❗ Return Delays Due to Strike Action

Due to strike action affecting the logistics sector, the return of your order may be delayed.
 

We sincerely apologize for any inconvenience this may cause and thank you for your understanding.
 

How to track your return
 

You can track your return by logging in to your UNIQLO account:
 

👉 [Log in to my account]
 

If you placed your order as a guest, you can track your return using the Guest ID provided in your order confirmation email.
 

We recommend checking the tracking information regularly to receive the latest updates.
 

Please note that once your returned items have been received at our warehouse, your refund will be processed within 14 calendar days from the date of receipt.
 

You will receive a confirmation email once your refund has been processed. The refund will then be completed within 3–5 working days, depending on the procedures of your bank or credit card provider.

 

 

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