How can I track my order?

You can track your order by logging in to your UNIQLO account or guest account here: Access Account

Alternatively, if you do not have an account, you can track your order by logging in to your guest account and using the ID provided on the confirmation email.

You can track your BRT delivery by submitting your tracking number here:

BRT Tracking

You can track your UPS Express delivery by submitting your tracking number here:

UPS Tracking

You can track your InPost delivery by submitting your tracking number here:

InPost Tracking

Delivery support

If you're expecting a parcel and there appears to be a problem, please reach out directly to your courier’s customer service team for support:

Contact BRT

Website: Customer Service | BRT
Contact form: Contact form | BRT

Contact UPS

Website: Customer Service | UPS Italy
Phone: For immediate assistance: +39 02 30 30 30 39. Toll-free number: 800 877 87. Monday to Friday: 8 am to 7 pm, Saturday: 8 am to 5 pm.
Email: custsvciten@ups.com

Contact InPost

Website: Customer Service | InPost Italy
Phone: +39 02 38 58 28 94. Monday to Saturday: 8 am to 8 pm.
Contact form: Contact form | InPost

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CHAT SUPPORT

CHAT SUPPORT Operating Hours:
Monday-Friday: 10 am - 9 pm
Saturday-Sunday: 11 am-6 pm
Closed: Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in ITALIAN.

By Phone

Customer Care Operating hours: Mon-Fri: 10:00-17:30
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday

By Phone

02 304 57 387

Customer Care Operating hours: Mon-Fri: 10:00-17:30
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday

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How can I track my order?

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