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We would always recommend you select the delivery method most convenient to you.

If you are not available to accept delivery, our carrier will leave a calling card (where possible) informing you of the failed delivery and the next steps.  If they have been unable to deliver, a second attempt will be made the following working day, or the parcel may be left at a UPS Access Point. As stated in our terms and conditions page a signature is not required for delivery and our carrier has the right to deliver your parcel in a location considered safe or with a neighbour.

After three failed delivery attempts, your parcel will be returned to UNIQLO and an automatic refund will be processed. Please note this can take up to 2 weeks. We cannot stop this process once it has begun or reship your order.